Case Study: IT Infrastructure
Texas Wesleyan University Shortens Disaster Recovery from Days to Hours and Streamlines Backup with Zero Capital Expense
Texas Wesleyan University
Fort Worth, Texas
- Enhance backup and recovery success rates
- Minimize IT administration time
- Reduce disaster recovery time SLAs
- Avoid capital expenditures
- Mainline Managed Backup/Recovery Services
- Actifio 100T Copy Data Storage Systems
- Business continuity and disaster recovery
- 18-fold faster recovery time SLAs enabled (3-5 days reduced to 4 hours)
- Near-100% backup success, up from about 70% in prior environment
- 100% recovery success, up from about 90%
- Operational efficiency/cost savings
- $2 million-$3 million remote disaster recovery site costs avoided
- Deduplication/compression savings include
- Up to $54,000 in annual connectivity costs avoided
- 90% reduction in storage requirements
- Five-figure annual tape operations costs eliminated
- Day of potential downtime eliminated in critical server migration
The challenge was that the prior backup tool, which copied to tape, was complex: It required considerable expertise and engineering time to set up and administer, and neither the backups nor the recoveries were consistent.
Texas Wesleyan wanted a new approach to backup that would be easy to administer, more consistent and reliable, and enhance off-site disaster recovery capabilities. The university also wanted to pay for the solution as a monthly operating expense rather than a capital expense.
For Texas Wesleyan’s current challenge, Mainline recommended its Managed Backup/ Recovery Services. The services can use a wide range of solutions, and the best fit for the university’s requirements was an appliance from Actifio. One of the appliances is on the university’s premises, where it copies data from servers and storage, deduplicates and compresses the data, and replicates it to another appliance at a Mainline co-location center 40 miles away.
Reducing disaster recovery from days to hours
There are many benefits. If a failover is needed, for instance, the Texas Wesleyan IT team can start up a virtualized server and restore a service directly on the remote appliance. This enables the IT team to reduce recovery time service level agreements (SLAs) for critical applications from three to five days down to four hours—an 18-fold faster recovery. The result is enhanced resilience for critical university applications such as Colleague ERP modules from Ellucian, Microsoft Exchange email, and a video platform that supports the Blackboard Learning Management System.