Personalized Managed IT Services at Your Fingertips

Mainline’s Managed IT Services and packages are customized to your organization’s specific needs. This ensures your daily IT operations run smoothly and attention is devoted to the areas that matter to you.

With a Mainline Managed Services contract you have access to a team ready to fill in gaps, manage updates, monitor and analyze your infrastructure, report on performance, and much more.

And with an average of 20 years of experience across our team, you can be confident that your IT environment will be managed efficiently. We’ll even collaborate with your team to improve your infrastructure performance.

“I think all of us rest easier at night knowing that the data to help us recover from a disaster—or even an inadvertent deletion—is right where we can get it and restore it to the university as quickly as possible. That lets us focus our energies in areas where we can add more value.”

Kendra Ketchum

Director of Infrastructure, Texas Wesleyan University

Managed IT Services Benefits

Whether your organization’s requirements are for occasional assistance to address a specific incident or for daily management and administration of your systems, Mainline Managed IT Services offers you a customizable solution to help you run an efficient and reliable IT infrastructure.

Mainline’s US-based engineers have vast knowledge in the various disciplines required to manage a technology infrastructure. You can be confident knowing that the Mainline team is engaged to ensure your projects run smoothly.

Read more about our customized Managed Services.

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Efficient Use of Resources

Mainline managed IT support provides resource optimization. We believe in having the right skills when you need them.

Customized to Requirements

You can design a customized package that combines services. Let use reduce risk by having experts manage the IT infrastructure to a consistent standard.

Agile Systems Management

Employees can focus on key initiatives and business goals. Get access to US-based subject matter experts.

Long-term Solution

Flexible support levels to choose what you need. Find a solution that works for your needs and reduce capex and infrastructure costs.

Alternative to Outsourcing

Managed Services resources can reside at your IT location or remotely – you choose the best model that works for your needs.

Additional Managed Services Benefits Include:

  • Overcome performance challenges
  • Fulfill compliance requirements
  • Transition to new tech
  • Fill skill gaps
  • Receive legacy systems support
  • Cut operating expenses

Choose Your Ideal Managed Services Solution

Mainline presents your business with service options so you can put together the Managed Service solution that best fits your needs. You can design a customized package that combines services such as:

  • On-site and 24/7 remote support
  • Hosting, colocation, or cloud environments
  • Support of multiple platforms, including System i, mainframe, and Unix

Use us as an advisor by reaching out for support any time you need support, day or night. We will also keep track of all scheduled maintenance and health checks. If you are looking for full-time help, we offer a more proactive solution that includes ongoing management and administration.

Learn how a university in the Southwest US used Mainline Managed Services to fulfill regulatory compliance requirements and meet budgetary needs.

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A Journey: Getting Secure Access for Managed Services Engagement

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Using Managed Backup/Recovery Services, helped Texas Wesleyan avoid $2 million-$3 million for a remote disaster recovery site.

Managed Technology Services for Your Industry

For companies in the healthcare, financial industries, and State & Local Government, we guarantee that your business meets compliance regulations and we meet security clearances. All of our offices are US-based, so we understand domestic security requirements and our experts have security clearances.

Managed Services Components:

  • Support for vendor software, hosted, and cloud environment
  • Disaster recovery and backup services
  • Virtual systems support
  • Network management and systems administration
  • Systems monitoring and reporting
  • OS and middleware support
  • 24x7 online support portal

Get the details on Mainline’s managed services for the data center.

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